Frequently Asked Questions
Everything you need to know about your Theater shopping experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination.
How do I initiate a return or exchange?
You can return or exchange any unworn item with original tags within 30 days of delivery. Simply visit our Returns Portal and enter your order number to start the process.
Are your garments true to size?
Most of our collections follow standard international sizing. However, since we feature unique silhouettes, we recommend checking the detailed size guide on each product page for specific measurements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to follow your package's journey in real-time.
Do you restock items that are sold out?
To maintain exclusivity, many of our pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if we release a second run.