Returns & Exchanges
At Theater, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your selection doesn't take center stage in your wardrobe, we are here to help with a quick exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the original items with all designer tags attached inside the original packaging to ensure the garments are protected during transit.
Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing